Frequently Asked Questions
What is Attendance Allowance, and who is eligible?
Attendance Allowance is a financial support provided by the UK government to help individuals aged 65 and over who face the challenges of age. Our experts can often determine this within a short consultation.
What documentation is necessary for an Attendance Allowance application?
Documentation required for an Attendance Allowance application typically includes medical evidence, details of medications or treatments, and insights into how your condition impacts daily life. Our advisors can aid in gathering essential paperwork and ensuring application completeness and accuracy.
How does ElderFree support Attendance Allowance applicants
ElderFree specializes in offering guidance and aid to seniors navigating Attendance Allowance in the UK. Our team of seasoned advisors can assist you throughout the application process, clarify eligibility criteria, help compile necessary paperwork, and offer ongoing assistance and advocacy to ensure you receive deserved financial support.
How can I reach out to ElderFree for assistance?
Click Here to go straight to our Contact Form and we will be on contact with you within 1 working day. Or you can contact ElderFree via phone on 0330 030 03030 or email us at info@elderfree.co.uk. One of our advisors will promptly reach out to discuss your requirements and our assistance offerings.
What is the typical timeframe for an Attendance Allowance application decision?
The duration for an Attendance Allowance application decision varies based on factors like case complexity and Department for Work and Pensions (DWP) workload. Generally, expect a decision within four weeks post-application submission however we have experienced later.
How much financial aid does Attendance Allowance offer?
The amount one can receive through Attendance Allowance hinges on the degree of care required due to disability or illness. There exist two rates: a lower rate of £60 per week and a higher rate of £89.60 per week (as of 2024). The applicable rate is determined following an evaluation of care needs at stage 2 of the proccess.
What are ElderFree’s service charges?
Our initial consultation is complimentary, and there are no upfront fees for our services. We operate on a contingency basis, where fees are only applicable upon successful attainment of Attendance Allowance benefits. Transparent fee structures will be discussed prior to commencement of any work.
If I live abroad am I still eligible?
You are not excluded if you live abroad we have had many successful applications for those who live abroad. Our initial consultation will determine a number of factors which will affect eligibility.
What recourse is available if an Attendance Allowance application is rejected
In the case that you have had your Attendance Allowance application, rejected previously you retain the right to appeal. Our advisors can support you throughout the appeals process, assist in gathering additional evidence, and provide expert guidance and advocacy for a successful appeal.
If you onboard with ElderFree and your application is still rejected, we will not charge you until we ensure your application is successful.
We understand the unique challenges that clients and their families face, which is why we are dedicated to offering exceptional Attendance Allowance services tailored to your individual needs.